NYSA’s SLP Youth Outreach Workers ensure the well-being of clients in the program and promote their development. A key component of this job is to assist clients in their physical, social, emotional and daily life skills development which increases their independence allowing them to function normally in the community and succeed with client/program related goals.

Duties and Responsibilities

  • Establishes rapport and build positive relationships with at-risk youth, including youth with varying levels of mental wellness, substance use concerns, challenging behavior, and complex health and social needs
  • Assesses needs of at-risk youth, and supports youth to develop a plan to prioritize needs. Assesses changing needs and monitors ongoing progress toward goals. Works one-on-one with youth and their professional and informal supports to help achieve their goals and make positive changes
  • Makes referrals to programs and agencies as required. Liaise with MCFD for Youth Agreement negotiations and routine day to day services. Networks with external agencies around academic goals, mental health, counselling, probation, housing, addictions and general wellness
  • Connects with multi-barrier youth, providing emotional and practical support services for youth with complex social and health care needs and/or behavioural problems, providing crisis intervention and stress management services
  • Provides ongoing advocacy and education, empowering youth to address and recognize individual barriers to move towards independence, within a program that recognizes individual progress and success
  • Provides emotional and practical support to assist youth meet their needs, including: food, security, support, hygiene, harm reduction supplies, housing, life skills information and programs, social opportunities, advocacy and outreach/accompaniment
  • Provides youth with transition support when exiting the program
  • Works collaboratively with night staff to ensure programming goals are being met
  • Performs administrative tasks, including intake, assessment and other evaluation tools, collecting statistics and process reports
  • Works collaboratively, as part of a multi-disciplinary team, including support to volunteers and students
  • Performs other related duties as assigned

Qualifications and requirements

  • Post-secondary education in a related field
  • Cultural competency and sensitivity; experience working with youth from a variety of backgrounds
  • Demonstrated knowledge of the barriers faced by youth
  • Must be proficient with Microsoft Office Suite including spreadsheet and data base software and have knowledge of general office routines
  • Demonstrated group facilitation skills
  • Ability to create and write clear and concise reports
  • Successful completion of a Criminal Record Check
  • A valid Class 5 BC driver’s license

The SLP AYA Outreach Worker will possess the following attributes:

  • Excellent interpersonal skills with the ability to relate to people at all levels and maintain effective working relationships
  • Ability to maintain a high degree of discretion and confidentiality while functioning in an environment where time sensitive issues and projects are addressed effectively. Demonstrated skills in written and oral communication
  • Ability to handle conflict/difficult situations in a professional manner
  • Adaptable, flexible and quick to absorb and retain information
  • Comfortable working with a wide variety of people exercising a non-judgmental, respectful approach
  • Organized and attentive to detail. Ability to effectively manage time
  • Approachable, comfortable and self-aware when communicating with youth while maintaining a professional approach both in a one-on-one and group setting
  • Self-motivated, self-reliant with an ability to work independently yet an enthusiastic team player with proven capacity to show initiative and take responsibility. Strong understanding and ability to recognize and appreciate the diversity of cultures, ideas and opinions

Hours: Monday to Friday
8:30 a.m. – 4:30 p.m. (37.5 hours per week.)
Some hours outside regularly scheduled work hours may occasionally be necessary.

Job Posted:                                                                 19 November 2019

Application Deadline:                                            25 November 2019 at 12 noon

Apply via e-mail with cover letter to Amy Worth.